Effective Date: June 6, 2026
At Tanwar Ovens, we respect your privacy and are committed to protecting the personal data you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, purchase our ovens or equipment, or use our services.
We collect information that helps us deliver high-quality products and customer service. This includes:
Personal Information: Name, billing address, shipping address, email address, phone number, and payment information (processed securely through our payment gateways) when you make a purchase or request a quote.
Account Information: If you create an account with us, we store your username and password.
Usage and Technical Data: Your IP address, browser type, operating system, pages viewed, and the dates/times of your visits to our website.
We use the information we collect to keep your kitchen running smoothly. Specifically, for:
Order Fulfilment: Processing payments, shipping your ovens/parts, and sending order confirmations or tracking details.
Customer Support: Responding to your enquiries, handling warranty claims, and providing technical support.
Improving Our Services: Analysing website traffic to optimise your browsing and shopping experience.
Marketing (Optional): Sending you updates on new oven models, maintenance tips, or special promotions (you can opt out at any time).
We do not sell, rent, or trade your personal information to third parties. We only share your data with trusted partners essential to running our business, such as:
Delivery & Logistics Partners: Courier and freight companies to ship your heavy equipment.
Payment Processors: Secure third-party payment gateways to handle transactions.
Legal Requirements: If required by law, regulation, or legal process to protect our rights or the safety of others.
We implement robust, industry-standard security measures to protect your personal data from unauthorised access, alteration, or disclosure. However, please note that no method of transmission over the internet or electronic storage is 100% secure.
Our website uses cookies to enhance your browsing experience (for example, keeping items in your shopping cart). You can choose to disable cookies through your browser settings, though some features of our site may not function properly as a result.
Depending on your location, you may have the right to:
Access the personal information we hold about you.
Request that we correct inaccurate or incomplete data.
Request the deletion of your personal data from our systems.
To exercise any of these rights, please contact us using the details below.
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. We will notify you of any major changes by updating the "Effective Date" at the top of this page.
Send Enquiry Talk to ExpertAt Tanwar Ovens, we don’t just build ovens; we build the heart of your kitchen. Based in Vadodara, we ensure that every authentic oven we manufacture meets the highest standards of reliability and sturdiness. Here is everything you need to know about bringing a Tanwar Oven to your doorstep.
Because our ovens are strong built with heavy refractory materials (weighing up to 2000 kgs), crane mobility is required for both the delivery and the final installation. Please ensure that your site has sufficient clearance and access for a crane to safely position the oven on your kitchen floor or patio.
We offer shipping PAN India, but our methods vary to ensure the safety of your oven:
Each Tanwar Oven is handcrafted with precision. Our lead times are:
To confirm your production slot, we follow a standard commercial payment structure:
Your peace of mind is our priority. Transit insurance is included in the quoted prices. In the rare event of an accident during transport, you can claim insurance based on the full billing value of the oven, ensuring you are protected from financial loss.
Yes! All our models come with an attached trolley stand. While major movement may require a crane and flat surface, the integrated wheels allow for minor adjustments and easier placement within your kitchen layout.
Every Tanwar Oven comes with a starter pack and a detailed guide. We recommend a slow "curing" fire for the first few hours to remove residual moisture from the bricks. Our team is always available via call to guide your chef through the first firing.
